Shipping Policy

We ship across India through trusted courier partners. Orders are dispatched within 1 to 2 business days and usually delivered in 3 to 7 business days.

Shipping charges

Order value	Shipping charge
Rs 499 and above	Free
Below Rs 499	Rs 49
Cash on Delivery orders	Additional Rs 49 COD fee

Delivery timelines

Location	Estimated delivery
Delhi NCR and Uttar Pradesh	2 to 4 business days
Metro cities	3 to 5 business days
Rest of India	5 to 7 business days
North East, J&K and remote areas	7 to 10 business days

Orders placed after 2 PM, or on Sundays and public holidays, are processed the next business day. Delivery times are estimates and can be affected by weather, strikes, festivals or courier delays.

Shipping areas

We deliver to most PIN codes in India. Enter your PIN code at checkout to check availability. We do not ship outside India at present.

Order tracking

Once your order is shipped, you will receive a tracking link by SMS, WhatsApp or email.

Failed or delayed delivery

The courier makes up to 3 delivery attempts. If delivery fails because of a wrong address or the customer being unavailable, the order is returned to us.
For returned prepaid orders, we refund the order value minus shipping charges.
If your order has not arrived within 10 business days of dispatch, please contact us.

Damaged package

If the outer package looks damaged or tampered with at delivery, please refuse it or record an unboxing video and contact us within 48 hours.

Contact

Phone: +91-9992927777 | Email: wellsumlifesciencespvtltd@gmail.com