Privacy Policy

Last updated: 12 November 2026

Wellsum Lifesciences Private Limited (“Wellsum”, “we”, “us”, “our”) respects your privacy. This policy explains what information we collect on this website, why we collect it and how we use it. By using this website or placing an order, you agree to this policy.

1. Information we collect

  • Identity and contact details: name, phone number and email address.

  • Delivery details: shipping and billing address and pincode.

  • Order details: the products you purchase, quantities and order amount.

  • Technical details: IP address, browser type, device information and how you use the website (collected through cookies).

2. Payment information

We use a secure third-party payment gateway such as Razorpay to process online payments. Your card, UPI, net banking or wallet details are processed directly on the payment gateway’s secure systems. We do not store your card number, CVV, UPI PIN or bank passwords on our servers.

3. How we use your information

We use your information to:

  • Process, pack and deliver your orders.

  • Send you order, dispatch and delivery updates.

  • Respond to your questions, complaints and support requests.

  • Improve our website and prevent fraud.

  • Keep records that the law requires us to keep.

4. Who we share your information with

We do not sell your information. We share it only in the following cases:

  • Courier and logistics partners, so that your order reaches you.

  • Payment gateways (such as Razorpay), to process your payment.

  • Website hosting and technical service providers who work on our behalf.

  • Government or legal authorities, when required by law.

We expect all of them to keep your information secure and use it only for the purpose it was shared.

5. Cookies

Our website uses cookies for the cart, login and a better browsing experience. You can turn off cookies in your browser settings, but some parts of the website may not work properly.

6. Data security

We take reasonable security measures, such as secure (HTTPS) connections, to protect your information from unauthorised access, alteration or misuse. However, no transmission over the internet is 100% secure, so we cannot guarantee absolute security.

7. Your rights

You may ask us to access, correct or delete your personal information by writing to the email address below. We will respond within a reasonable time as required by law.

8. Children

This website is not meant for people under 18 years of age. We do not knowingly collect information from children.

9. Changes to this policy

We may update this policy from time to time. The new version will be published on this page with the updated date shown above.

10. Contact us

Wellsum Lifesciences Private Limited B-0204, 2nd Floor, Ajnara Daffodil, Sector 137, Noida, Gautam Buddha Nagar, Uttar Pradesh – 201306 Email: wellsumlifesciencespvtltd@gmail.com Phone: +91-9992927777 Hours: Monday to Saturday, 10 AM to 6 PM (Sunday closed)